THE 7-Day Money Back Return Policy

What's so great about our money-back guarantee?
Time to test drive
We give you 7 days to be sure it's perfect.
Doorstep pickup
If it's not for you, we'll come and pick it up from your door.
Money Back in full
We'll refund your money within 24 hours. That's guaranteed.
Cove Garage Express knows that every item isn't perfect and that not every item is perfect for every person. People don't always make the right decision the first time. That's why Cove Garage Express offers a 7-Day Money-Back Guarantee Return Policy:
Return Policy:
Returns accepted within: 7 Days
Refund given as: Money Back
Return delivery fee paid by: Seller
Additional return policy details: None
Get the Item you ordered or get your money back.
Get the Item you ordered or get your money back. All our Items go through a safety inspection before we get them into our custody. The Items are inspected by the Cove Garage Express Technical Inspection Team. Upon arrival, Items are verified by the Cove Garage Express Technical Inspection Team for clear Title, quality, size, and physical conditions (damages, scratches, dents, rust, etc.). Our 7-Day Money Back Return Policy gives you the confidence that you will get the Item for which you paid. In most cases, Cove Garage Express transactions go through with no problems at all. But we've put safeguards in place to make sure that if anything does go wrong, you will get the item you wanted or your money refunded in full.
A money-back guarantee, also known as a satisfaction guarantee, essentially guarantees that if the buyer is not satisfied with the Item, a full refund will be initiated.
Cove Garage Express offers a 7-Day Money Back Return Policy for all transactions. Our 7-Day Money Back Return Policy gives you a 7-Day test drive, where you have the time and space to be sure you're getting the right Vehicle, Boat, Motorcycle, or any Heavy or Farm Equipment.
Cove Garage Express offers for all transactions a 7-Day Money Back Return Policy.
Our 7-Day Money Back Return Policy gives you a The 7-Day test drive, where you have the time and space to be sure you're getting the right Vehicle, Boat, Motorcycle or any Heavy or Farm Equipment.
For every transaction, the buyer sends the payment to Cove Garage Express. The funds will not be released under any circumstances. Cove Garage Express will hold the payment until you send us your confirmation that you have received, inspected, and agreed to keep the Item. When we have your approval, we will release the funds to the seller, and the transaction is completed.
Vehicle/Boat/RV/Motorcycle/Farm/Heavy-Equipment Purchase Protection:
Overview
The 7-Day Money Back Return Policy provides protection against certain losses associated with fraud, up to a maximum amount of your purchase price paid (not exceeding $100,000) for the purchase of an eligible item on www.autosportsgarage.com. The types of fraud that are generally covered include non-delivery of the item, undisclosed defects in the title, and certain undisclosed defects with the item. This policy is automatically included at no additional cost when you complete the purchase of an eligible item on Cove Garage Express's website.
The 7-Day Money Back Return Policy is managed by Cove Garage Express. All policy requests will be processed by the Cove Garage Express Administrator. Restrictions and limitations are set forth below.
What's covered?
Purchases are covered by the 7-Day Money Back Return Policy when all of the following criteria are met:
1. Successful purchase and payment for a Vehicle/Boat/RV/Motorcycle/Farm/Heavy-Equipment with a purchase price of more than $1,000, listed in the Cove Garage Express Inventory Category (6-digit number).
* A purchase is successful if you receive confirmation & transaction instructions in your email from orders@covegarageexpress.com.
2. This is your first reimbursement request under the 7-Day Money Back Return Policy in the last 180 days.
3. The buyer, the seller, the item (on the purchase date), and the financial institutions making and receiving the payment are all located in the U.S. or Canada.
4. You obtain the 7-Day Money Back Return Policy Administrator's prior written consent before altering, repairing, selling, or releasing possession of the item before a determination is made on your reimbursement request.
5. You can provide the 7-Day Money Back Return Policy Administrator with documentation to substantiate all purchase payments and/or estimates for repair related to your reimbursement request within 7 days of your reimbursement request.
6. You comply with the filing deadline and requests from the 7-Day Money Back Return Policy Administrator, regardless of any shipping delays you experience.
Purchases are covered by the 7-Day Money Back Return Policy in the following situations:
1. You pay for a Vehicle/Boat/RV/Motorcycle/Farm/Heavy-Equipment or send a refundable deposit for an item and never receive the item.
2. You pay for a Vehicle/Boat/RV/Motorcycle/Farm/Heavy-Equipment and receive it, but suffer a loss because:
a. The Vehicle/Boat/RV/Motorcycle/Farm/Heavy-Equipment was determined by a law enforcement agency to have been stolen prior to your purchase.
b. The Vehicle/Boat/RV/Motorcycle/Farm/Heavy-Equipment has an undisclosed or unknown lien against its title.
c. The Vehicle/Boat/RV/Motorcycle/Farm/Heavy-Equipment make, model, or year is different from what was described in the seller's listing at the time you placed your order.
d. You did not receive clear title(s) from Cove Garage Express (and a title is required by both your state and the seller's state), and it's not possible to obtain a title from the appropriate DMV.
e. The Vehicle/Boat/RV/Motorcycle/Farm/Heavy-Equipment had a title with one of the following undisclosed brands (salvage, rebuilt/rebuildable, non-rebuildable, reconstructed, scrapped/destroyed, junk, lemon, manufacturer buyback, or flood/water damage) at the time of the end of the inspection period (7 days).
f. The Vehicle/Boat/RV/Motorcycle/Farm/Heavy-Equipment is less than 30 years old and has more than a 500-mile or 50-hour odometer discrepancy from the mileage/hours stated in the inventory. (This protection is only available for items listed in the Car/Truck and Boat and RV/Camper & Heavy Equipment & Farm & Trailer categories.)
g. The item is less than 30 years old (based on model year) and has undisclosed damage to the engine, transmission, and/or body/frame (each a "qualifying component"), electronics system, or any other mechanical or structural damage that wasn't reported by the seller or Cove Garage Express, before or after the transaction is started. This protection is not available for items listed in the Race Car or Aircraft categories. Vehicles subject to a recall for this type of damage are not eligible for the 7-Day Money Back Return Policy.
h. Cosmetic damage, such as paint or external surface rust.
i. Unverifiable damage.
j. Misstatements about the type of title brand for a vehicle listed with anything but a "clean" title.
Not covered
Purchases and/or associated losses are NOT covered by 7-Day Money Back Return Policy in the examples below:
Vehicle/Boat/RV/Motorcycle/Farm/Heavy-Equipment Condition
1. Fluid levels.
2. Minor dents and minor scratches (because the age of the item).
3. Damage after purchase - Damage or loss after shipping or otherwise after purchase.
4. Cosmetic damage, such as paint or external surface rust.
Deposit issues
5. Sending a deposit for an item and not receiving the item, or a refund, because you chose not to complete the transaction or pay the remaining balance for any reason (the deposit will be refunded and transaction canceled).
Ancillary losses
6. Punitive damages, lost profits, loss of work, travel expenses, or restocking costs.
Title / ownership issues
7. Title is damaged, after delivery.
8. Losses based on a vehicle classified as "theft recovery" or "previously stolen" but recovered by a law enforcement agency prior to being listed on Cove Garage Express.
Other
9. Buyer's remorse.
10. Any damage or listing discrepancies that were disclosed to you prior to taking possession of the item.
11. Any damage that could have been discovered upon a reasonable inspection before you paid for and picked up the vehicle in person.
12. Any damage that does not impact the safety, operability or the aspect of the item.
13. Repairs or alterations made by you to the item without the consent of the Cove Garage Express Administrator.
14. Inspection costs, warranty fees, taxes paid, or any other fees or expenses that are not expressly covered under these Terms and Conditions.
15. Transactions occurring off-Cove Garage Express (www.autosportsgarage.com) or on any other website.
How to request reimbursement?
We find that the basis for many reimbursement requests is often a simple misunderstanding between a buyer and a seller. As a result, we encourage you to first try to resolve any issues through communicating with Cove Garage Express.
If you can't resolve the issue with Cove Garage Express (consult your transaction invoice), submit a reimbursement request no later than 7 days** after the delivery is completed. You would generally receive a reimbursement determination and payment (if approved; approval depends on the rules applied above) within 48 hours after the reimbursement request was submitted.
Upon Cove Garage Express's review of your reimbursement request, you will be provided with instructions to submit your request directly to the Cove Garage Express Administrator. The Cove Garage Express Administrator will contact you within a couple of business hours to obtain additional details about your request and to discuss the appropriate next steps. You will be required to substantiate your request by providing, for example, a damage report from no fewer than one approved service facility (at your expense) or allowing the Cove Garage Express Administrator to inspect the item at any time.
Any action taken by you during the review process without the Cove Garage Express Administrator's consent, that impairs the Cove Garage Express Administrator's ability to mitigate any potential loss, will void your eligibility for Cove Garage Express reimbursement.
The Cove Garage Express Administrator will determine: (1) whether you are eligible to participate in the 7-Day Money Back Return Policy program, (2) whether you have suffered a loss, (3) if the loss was caused by the type(s) of fraud that qualify for a Cove Garage Express reimbursement and (4) the reimbursement amount.
** There are two situations in which the time for filing a reimbursement request may be extended:
1. If you learn that your item is stolen, you will have 180 days from the date of receiving the item.
2. If you receive the item but do not receive the title, or learn that it is subject to an undisclosed lien, you will have 90 days from the date of receiving the item to file for reimbursement.
3. National Holiday period.
How much will the reimbursement amount be?
In each case, including the examples outlined below, the maximum amount you may receive is limited to the purchase price, not exceeding $100,000, for items purchased on or after September 1, 2016. For items purchased prior to September 1, 2016, your eligible item purchase is protected for up to $50,000 or the vehicle purchase price, whichever is lower.
Examples:
If you pay for the vehicle, but don't receive it, you will receive your purchase price amount paid, up to $100,000.
If you pay for the vehicle, but after taking possession discover that there is an undisclosed lien against the title, you will receive the lesser of: (i) the purchase price paid and (ii) the amount necessary to clear the undisclosed lien, up to $100,000.
If you pay a refundable deposit, but do not complete the purchase, you will receive your deposit paid, up to $100,000.
If you suffer a loss from undisclosed damage to a qualifying component of a vehicle you purchased, you will receive the cost of repairs determined by the lower of all replacement/repair estimates from two approved services facilities.
If you suffer a loss based on a year, make, model or odometer misrepresentation (above 500 miles or 50 hours, in item's less than 30 years old).
Incidental fees or expenses that the buyer and seller negotiate outside of Cove Garage Express are not covered.
Shipping reimbursement
If you qualify for a reimbursement and the Cove Garage Express Administrator takes possession of the item or the item is returned, you will be reimbursed for original shipping fees (first 1000 miles are free and included in the selling price, and you will be charged $1.20 for extra miles)..
Termination or Amendment
Cove Garage Express CAN'T terminate the 7-Day Money Back Return Policy or modify these Terms and Conditions without notice to you. The Terms and Conditions of the 7-Day Money Back Return Policy program specified on this page at the time that you purchased your item will apply. It is your responsibility to periodically review these Terms and Conditions to ensure you are familiar with them at the time of your purchase. The 7-Day Money Back Return Policy is managed by Cove Garage Express. All policy requests will be processed by the Cove Garage Express Administrator. Restrictions and limitations are set forth below.
7-Day Money Back Return Policy FAQ
You will have 7 Days to check the Item conditions, ensuring it meets all your requirements.
If you ask for a refund, the funds will be wired by bank transfer.
To return your Item, please contact our customer support team, and they'll arrange doorstep pickup.
No, you will receive a full refund if you are not satisfied with the item purchased. Please contact our customer support to arrange for us to pick up the item from your address, and you will get a full refund within 24 hours. Our money-back guarantee assumes that there's no additional damage to the Item purchased, that you haven't modified the item, and that you return all of the documents you received with the item.
If you encounter any issues with the car, please don't panic. Contact us, and we will assist you with resolving the problem.
Our return policy covers all the items sold through our service, such as Cars, Trucks, Vans, Motorcycles, Boats, Motorhomes, Heavy & Farm Equipment.
We take great pride in the quality of merchandise. We carefully inspect every Item on our site for condition and authenticity and make every effort to fully disclose all details of each Item in our product descriptions and product images. Please inspect your purchase immediately upon delivery. If you are dissatisfied with your purchase, contact Customer Service within seven business days of receipt. We strive to provide fast and seamless transactions to both our consignors and buyers, which is why we are unable to honor a request for a return that is received after seven business days. A business day is Monday through Friday, excluding holidays. Returned items must be in their original condition at delivery.
The policy starts from the day and time of receiving the item.
A return policy is the process of a customer sending merchandise back to the retailer and, in turn, receiving a full refund.
No, the buyer has all privileges of the 7-Day Return Policy, and it's automatically enrolled.
We make every effort to satisfy our buyers. If an item arrives in a condition that is different from that shown on our website or the seller described it differently than it is, please contact us to initiate the return policy.

Please note that every single Inventory found in our custody benefits from the 7-Day Money Back Return Policy.